How can we help?

Once your order has been dispatched from our warehouse and it’s winging its way over to you, you’ll receive an email update including full tracking details so you can check the progress on the relevant courier’s website. You can also do this by quickly logging in to your account on our website.

Firstly welcome to Net World Sports! There are two ways to have an account created.

• If you have placed an order, you will automatically have an account set up
• Or, sign up now

There are lots of benefits of having a NWS account including a quicker checkout experience, speedy reordering and an easy way to manage your information.

Of course you can. Providing it’s within 30 days of purchase, if you’re not completely 100% satisfied with your order get in touch with us as soon as possible so we can try and resolve the issue – in many cases we’ll find a solution so that you won’t even need to return your items.

Many of our couriers do require a signature to successfully deliver your order, which is why we recommend (where possible) having your items delivered to a place where you know someone will be in to receive them - whether that’s at your home address, with a trust worthy neighbour or to your place of work. The following couriers will require a signature: FedEx, Landmark, Yodel, UPS, DHL, Hermes, Parcelforce & Tuffnells. The following couriers do not require a signature: Royal Mail. You can find out which courier will be delivering your order by checking the tracking links included within your shipping confirmation email. Without a signature, the courier may not be able to successfully deliver your order.

Having a password-protected account is the easiest way for you to have all the handy details about your order, like confirmation emails and delivery details, at your fingertips. It keeps all your info safe, it’s quick, and it’s easy – and we promise we’ll never sell or pass on your data to any third parties.