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Express 1-4 Day Shipping

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Sports - Fitness - Leisure - Garden

In Stock

international shipping

to 190 countries

Do you provide free shipping or will I be charged?

We keep our product prices as low as possible, unfortunately this means we can’t offer free shipping. Although thanks to the extensive range of couriers we use we’re able to provide a fantastic selection of shipping options at extremely competitive rates. Our shipping charges are based on the weight of the products you buy, so will vary from product to product.

Customers who are shipping to countries outside of the UK should be aware of that the prices on our website do not include any customs charges. These vary depending on the country and on certain occasions you may have to cover these additional costs when you receive your order.

Shipping costs can vary for many reasons; per country we deliver to, the product you are purchasing, the website you are browsing and the currency you are shopping in. Due to the ever-changing global situation and frequent price changes across the courier network, in some rare cases, orders shipping to countries outside of the UK may incur a surcharge post-purchase. In this case we will contact you to discuss your order before dispatch. To receive an accurate shipping cost for all international orders please ensure you are shopping on the correct website for your shipping country and contact our Sales team via the Contact Us page.

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When will my order be shipped?

We are dealing with unprecedented demand, so our usual shipping times have been extended.

Express - 1-3 working days

Choose this option and you’ll receive your order within 1-3 working days (excluding weekends and public/bank holidays).

Standard- 4-8 working days

Choose this option and you’ll receive your order within 4-8 working days (excluding weekends and public/bank holidays).

4-12 working days

Choose this option and you’ll receive your order within 4-12 working days (excluding weekends and public/bank holidays).

8-10 weeks

Choose this option and you’ll receive your order within 8-10 weeks, this is reserved for items which are large and bulky or custom made (excluding weekends and public/bank holidays).

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What shipping couriers do you use?

FedEx, Landmark, Yodel, UPS, DHL, Hermes, Parcelforce, Tuffnells & Royal Mail are just some of the couriers we use to ship items from our warehouse to your door. Thanks to our great links with all the major hauliers we can call upon an extensive range of couriers, which gives you the widest possible choice of shipping options and enables us to deliver your order in the most cost-effective and timely way.

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Can I track my order to monitor its progress?

Once your order has been dispatched from our warehouse and it’s winging its way over to you, you’ll receive an email update including full tracking details so you can check the progress on the relevant courier’s website. You can also do this by quickly logging in to your account on our website. Please note - Royal Mail is currently not a tracked service. If you have any problems tracking your order or wish to provide shipping instructions, please get in contact with our customer service team and we’ll do our best to help. Alternatively, please contact the courier directly. The following couriers do not provide tracking information: Royal Mail.

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Will I need to sign to receive my order?

Many of our couriers may require a signature to successfully deliver your order, which is why we recommend (where possible) having your items delivered to a place where you know someone will be in to receive them - whether that’s at your home address, with a trustworthy neighbour or to your place of work. The following couriers may require a signature: FedEx, Landmark, Yodel, UPS, DHL, Hermes, Parcelforce & Tuffnells. The following couriers do not require a signature: Royal Mail. You can find out which courier will be delivering your order by checking the tracking links included within your shipping confirmation email. Without a signature, the courier may not be able to successfully deliver your order. Please note - Royal Mail is currently not a tracked service.

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But what if I’m not in when my order is delivered?

We know there’ll be occasions where it won’t be possible for you to sign for your order in person. When that happens, our courier will leave a little calling card with clear instructions about how you can either get your package re-shipped or how to collect it from a local depot.

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What should I do if my order doesn’t arrive when it’s supposed to?

Sometimes the best-laid plans don’t quite come together, and even if you’ve got a specific shipping timeslot there may be occasions where your order is delayed. Using the tracking number provided in your order dispatch email is always a good first port of call as there may be some explanation on the courier’s website. If not, just get in touch with us and we’ll do some investigating for you!

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I’ve received the wrong order, what should I do?

Get in touch with our helpful team immediately and we’ll get to the bottom of the issue. Ideally if you have your order number and as much information at hand that’ll make it quicker and easier for us, but don’t worry if you can’t find it. We’ll happily sort out sending the correct items out to you and advise you on what to do with the goods you’ve received.

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Something’s missing from my order, what should I do?

Contact our fantastic customer service team . and we’ll be able to find out what went wrong with your original order, what items you’re missing, and send out everything you need to complete your order. It’d be great if you’ve got your order number handy when you get in touch, but no worries if you haven’t we’ll be able to sort it.

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Is it possible to have orders shipped to overseas addresses?

Of course it is – we wouldn’t be called Net World Sports if we couldn’t would we?! Thanks to our extensive range of couriers we can deliver to more than 230 countries and territories across the globe, from Australia and Germany, through to the United States and Canada.

Customers who are shipping to countries outside of the UK and European Union should be aware of that the prices on our website do not include any customs charges. These vary depending on the country and on certain occasions you may have to cover these additional costs when you receive your order.

Please note: orders shipping to countries outside of the local website region may be subject to additional charges before dispatch, we may contact you to discuss your order.

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What countries do you ship to?

A full list of available shipping destinations will be displayed in your shopping basket prior to confirming payment, but suffice to say, you name it, we’ll be able to ship there (with one or two exceptions!). If you would like to discuss our shipping options please contact our Sales team via the Contact Us page.

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How long will shipping take?

All the shipping options will be clearly shown in your shopping basket for you to choose the method you prefer. The majority of our products can be shipped using Standard, Express and Next Day shipping options. Even with locations or products where Next Day shipping is not available, we still aim to process all orders the very same day so we can keep your shipping times to the absolute minimum.

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Am I likely to be charged any customs or import duties?

Customers should be aware that the prices on our website do not include any customs charges. All our items are delivered duties unpaid. The exact duties will vary depending on the country and on certain occasions you may have to cover these additional costs when you receive your order. For more information please visit our terms and conditions .

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Do you have a W-9?

We are a tax exempt UK based company. Please get in contact here to find out any further information on this.

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What do I do in the event that my packaging arrives damaged?

Unfortunately, some items may experience some turbulence on their way to you. Not to worry though, if there are any parts of the item itself damaged or missing, please contact us our Customer Care team via the Contact Us page and we will be able to resolve this for you.

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