Unfortunately, some items may experience some turbulence on their way to you. Not to worry though, if there are any parts of the item itself damaged or missing, please contact us our Customer Care team via the Contact Us page and we will be able to resolve this for you. Please note, you must inform us within 30 days of receiving your order.
Most of our items packaging is branded and can contain product description.
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To ensure no prying eyes see anything they shouldn't we would recommend ordering to a different address. It is simple to change your delivery/ billing address at the checkout.
Please have a look in our dedicated spares & replacements section on the site.
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Alternatively visit our contact page to get in touch with our Customer Service team.
Unfortunately, our couriers do not provide specific times for delivery.
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You can track your order via the email you have been sent following your placing your order. Or alternatively, you can also contact our customer care team.
Thats no problem! We generally find that some organisations such as schools and clubs prefer to pay via these methods:
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A purchase order can be sent through to us on letter headed paper for payment. Please see our dedicated purchase order page for the full guide on this option.
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Alternatively, to pay via an invoice a simple email to [email protected] stating the list of products you wish to purchase, your billing and delivery details is all that we require. We are happy to send you across an invoice which can be paid via bank transfer.
Contact our fantastic Customer Service team immediately and we’ll be able to find out what went wrong with your original delivery, what items you’re missing and send out everything you need to complete your order. Please note, you must inform us within 30 days of receiving your order.
Get in touch with our helpful Customer Service team immediately and we'll get to the bottom of the issue. We’ll happily sort out sending the correct items out to you and advise you on what to do with the goods you’ve received. Please note, you must inform us within 30 days of receiving your order.
That is absolutely no problem, you will be able to specify your different addresses at our checkout page.
We will send an order confirmation email straightaway after you have made your purchase to confirm it has been placed. You will receive a separate email once items have been dispatched, including important information such as your tracking details, allowing you to keep up to date with your order. If you do not receive an order confirmation email, please contact our Customer Service team to ensure your order has been processed correctly.
As we aim to dispatch most orders the same day, we can't guarantee that we will be able to make changes to your order, or cancel your order. However, if you do wish to make any changes to your order, please contact us within 15 minutes so that we can try to support with any amend or cancellation requested.
It’s as easy as 1,2,3 to use a code on the site.
- Go to your cart using the icon on the top right corner
- Located below your ‘shipping method’, simply click ‘Apply Discount Code’
- Enter your code in this box and click ‘Apply’
- If your coupon code is valid, your savings will be automatically applied to your subtotal. NB: Please note discounts are not applied to delivery costs.
We process your payment immediately after you finish our checkout process. This allows us to dispatch your products and get you playing in no time.
All the payment and transaction pages on the Net World Sports website are completely secure - that's our guarantee to you, 100%. We also never store any of our customers' payment details on our system.
We love to give our customers choice, accepting a range of payment methods, see below;
- Mastercard
- VISA
- VISA Debit
- VISA Electron
- Maestro
- PayPal
- Amex
- Google Pay
- Apple Pay
- Klarna
Ordering online through our website couldn't be easier. When you find those perfect products you're looking for, simply choose the options you want and click Add to Cart. If you've got more items on your wishlist, click Continue Shopping until you have everything you need. And once you're done all you need to do is press Checkout or the Cart icon to start the ball rolling - follow the simple step-by-step instructions to choose your shipping method, then enter your address, billing details, and your preferred payment information.